DC Senior AdvisorPotomac Home Health Care is a Medicare-certified home health agency based at 6700a Rockledge Drive in Bethesda, MD 20817. Medicare first certified it in 1984, 42 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, level with the Maryland average of 3.5. Its strongest result against the Maryland average is flu shot status checked; its weakest is got better at taking medicines correctly.
What is Potomac Home Health Care's Medicare record?
| Agency | Potomac Home Health Care |
|---|---|
| Address | 6700a Rockledge Drive, Bethesda, MD 20817 |
| Phone | (301) 896-6999 |
| Medicare provider number (CCN) | 217084 |
| Ownership | Non-Profit |
| Medicare-certified since | 04/05/1984 |
How does Potomac Home Health Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Potomac Home Health Care. It is better than the Maryland average on 2 and worse on 2.
| Measure | Potomac Home Health Care | Maryland average | U.S. average | vs. Maryland |
|---|---|---|---|---|
| Started care on time | 99.5% | 97.3% | 96.6% | About the same |
| Got better at walking or moving around | 86.9% | 90.1% | 88.6% | Worse |
| Got better at getting in and out of bed | 89.8% | 91.8% | 89.8% | About the same |
| Got better at bathing | 90.9% | 91.1% | 90.7% | About the same |
| Breathing improved | 92.2% | 93.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 83.7% | 89.6% | 88.3% | Worse |
| Medication issues addressed on time | 98.5% | 95.8% | 94.4% | About the same |
| Flu shot status checked | 88.7% | 69.9% | 63.3% | Better |
| Met expected function at discharge | 86.3% | 73.8% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.8% | 0.8% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.3% | 0.2% | About the same |
Where it stands out: flu shot status checked and met expected function at discharge.
Where it trails: got better at taking medicines correctly and got better at walking or moving around.
What do patients say about Potomac Home Health Care?
78% of surveyed patients said they would definitely recommend Potomac Home Health Care, based on 218 completed surveys. The Maryland average is 75%.
| Survey question | Potomac Home Health Care | Maryland average | U.S. average | vs. Maryland |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 87% | 89% | Better |
| Team communicated well | 89% | 84% | 86% | Better |
| Team discussed medicines, pain and home safety | 80% | 80% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 86% | 83% | 85% | Better |
| Would definitely recommend the agency | 78% | 75% | 79% | Better |
Do Potomac Home Health Care's patients end up back in the hospital?
Medicare rates Potomac Home Health Care better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 92.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.9% |
| Preventable hospital stays during care | Better Than National Rate | 8.3% |
Which home health services does Potomac Home Health Care provide, and which does it not?
Potomac Home Health Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Potomac Home Health Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Washington, D.C.-area ZIP codes does Potomac Home Health Care serve?
Potomac Home Health Care tells Medicare it serves 48 ZIP codes in Washington, D.C. and the nearby Maryland and Virginia suburbs.
- 20007
- 20008
- 20011
- 20012
- 20015
- 20016
- 20721
- 20812
- 20814
- 20815
- 20816
- 20817
- 20818
- 20832
- 20833
- 20837
- 20839
- 20841
- 20842
- 20850
- 20851
- 20852
- 20853
- 20854
- 20855
- 20860
- 20861
- 20866
- 20871
- 20872
- 20874
- 20876
- 20877
- 20878
- 20879
- 20880
- 20882
- 20886
- 20895
- 20896
- 20901
- 20902
- 20903
- 20904
- 20905
- 20906
- 20910
- 20912
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Potomac Home Health Care before starting care?
Ask who sorts out the medication list
83.7% of patients got better at taking their medicines correctly (Maryland average 89.6%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask how often the therapist actually comes
86.9% of its patients got better at walking or moving around, against 90.1% across Maryland. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Potomac Home Health Care Medicare-certified?
Yes. Potomac Home Health Care is certified by Medicare under provider number 217084 and has been since 1984. Original Medicare pays certified agencies directly for covered home health care.
What is Potomac Home Health Care's Medicare star rating?
3.5 out of 5 for quality of patient care. The Maryland average is 3.5. Its patient survey rating is 4 out of 5.
Does Potomac Home Health Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
