DC Senior AdvisorHuman Touch Home Health Care is a Medicare-certified home health agency based at 113 Park Avenue, Suite 300 in Falls Church, VA 22046. Medicare first certified it in 1998, 28 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, level with the Virginia average of 3.5. Its strongest result against the Virginia average is flu shot status checked; its weakest is got better at walking or moving around.
What is Human Touch Home Health Care's Medicare record?
| Agency | Human Touch Home Health Care |
|---|---|
| Address | 113 Park Avenue, Suite 300, Falls Church, VA 22046 |
| Phone | (703) 531-0540 |
| Medicare provider number (CCN) | 497552 |
| Ownership | Proprietary |
| Medicare-certified since | 12/23/1998 |
How does Human Touch Home Health Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Human Touch Home Health Care. It is better than the Virginia average on 4 and worse on 1.
| Measure | Human Touch Home Health Care | Virginia average | U.S. average | vs. Virginia |
|---|---|---|---|---|
| Started care on time | 100% | 97% | 96.6% | About the same |
| Got better at walking or moving around | 80.5% | 87% | 88.6% | Worse |
| Got better at getting in and out of bed | 87.9% | 89.7% | 89.8% | About the same |
| Got better at bathing | 89% | 89.3% | 90.7% | About the same |
| Breathing improved | 97.4% | 91.2% | 91.5% | Better |
| Got better at taking medicines correctly | 86% | 86.3% | 88.3% | About the same |
| Medication issues addressed on time | 100% | 95.5% | 94.4% | Better |
| Flu shot status checked | 92.4% | 66.5% | 63.3% | Better |
| Met expected function at discharge | 80.7% | 73.3% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.6% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.3% | 0.2% | About the same |
Where it stands out: flu shot status checked, met expected function at discharge and breathing improved.
Where it trails: got better at walking or moving around.
What do patients say about Human Touch Home Health Care?
82% of surveyed patients said they would definitely recommend Human Touch Home Health Care, based on 75 completed surveys. The Virginia average is 79%.
| Survey question | Human Touch Home Health Care | Virginia average | U.S. average | vs. Virginia |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 89% | 89% | About the same |
| Team communicated well | 87% | 86% | 86% | About the same |
| Team discussed medicines, pain and home safety | 74% | 80% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 79% | 85% | 85% | Worse |
| Would definitely recommend the agency | 82% | 79% | 79% | Better |
Do Human Touch Home Health Care's patients end up back in the hospital?
Medicare rates Human Touch Home Health Care better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 84.9% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.5% |
| Preventable hospital stays during care | Same As National Rate | 8.7% |
Which home health services does Human Touch Home Health Care provide, and which does it not?
Human Touch Home Health Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Human Touch Home Health Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Washington, D.C.-area ZIP codes does Human Touch Home Health Care serve?
Human Touch Home Health Care tells Medicare it serves 68 ZIP codes in Washington, D.C. and the nearby Maryland and Virginia suburbs, out of 82 in total.
- 20105
- 20117
- 20120
- 20121
- 20124
- 20141
- 20147
- 20148
- 20151
- 20152
- 20164
- 20165
- 20166
- 20170
- 20171
- 20175
- 20176
- 20180
- 20190
- 20191
- 20194
- 22003
- 22015
- 22027
- 22030
- 22031
- 22032
- 22033
- 22039
- 22041
- 22042
- 22043
- 22044
- 22046
- 22060
- 22066
- 22079
- 22101
- 22102
- 22124
- 22150
- 22151
- 22152
- 22153
- 22180
- 22181
- 22182
- 22201
- 22202
- 22203
- 22204
- 22205
- 22207
- 22209
- 22301
- 22302
- 22303
- 22304
- 22305
- 22306
- 22307
- 22308
- 22309
- 22310
- 22311
- 22312
- 22314
- 22315
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Human Touch Home Health Care before starting care?
Ask how often the therapist actually comes
80.5% of its patients got better at walking or moving around, against 87% across Virginia. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Falls Church, VA?
These Medicare-certified agencies are also based in or near Falls Church.
- Bayada Home Health Care Inc — 4 of 5 stars
- Avalon in Home Nursing and Rehabilitation LLC — 3.5 of 5 stars
- Goodwin Home Health — 3 of 5 stars
- American Care Partners at Home Inc — no star rating yet
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Human Touch Home Health Care Medicare-certified?
Yes. Human Touch Home Health Care is certified by Medicare under provider number 497552 and has been since 1998. Original Medicare pays certified agencies directly for covered home health care.
What is Human Touch Home Health Care's Medicare star rating?
3.5 out of 5 for quality of patient care. The Virginia average is 3.5. Its patient survey rating is 3 out of 5.
Does Human Touch Home Health Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
