DC Senior AdvisorGoodheart Home Healthcare Services is a Medicare-certified home health agency based at 5411a Backlick Rd in Springfield, VA 22151. Medicare first certified it in 2009, 17 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the Virginia average of 3.5. Its strongest result against the Virginia average is flu shot status checked; its weakest is met expected function at discharge.
What is Goodheart Home Healthcare Services's Medicare record?
| Agency | Goodheart Home Healthcare Services |
|---|---|
| Address | 5411a Backlick Rd, Springfield, VA 22151 |
| Phone | (703) 256-4920 |
| Medicare provider number (CCN) | 497649 |
| Ownership | Proprietary |
| Medicare-certified since | 08/03/2009 |
How does Goodheart Home Healthcare Services score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Goodheart Home Healthcare Services. It is better than the Virginia average on 3 and worse on 5.
| Measure | Goodheart Home Healthcare Services | Virginia average | U.S. average | vs. Virginia |
|---|---|---|---|---|
| Started care on time | 100% | 97% | 96.6% | About the same |
| Got better at walking or moving around | 79.2% | 87% | 88.6% | Worse |
| Got better at getting in and out of bed | 81.6% | 89.7% | 89.8% | Worse |
| Got better at bathing | 79.9% | 89.3% | 90.7% | Worse |
| Breathing improved | 98.7% | 91.2% | 91.5% | Better |
| Got better at taking medicines correctly | 71.2% | 86.3% | 88.3% | Worse |
| Medication issues addressed on time | 100% | 95.5% | 94.4% | Better |
| Flu shot status checked | 94% | 66.5% | 63.3% | Better |
| Met expected function at discharge | 50.9% | 73.3% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.9% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
Where it stands out: flu shot status checked, breathing improved and medication issues addressed on time.
Where it trails: met expected function at discharge, got better at taking medicines correctly and got better at bathing.
What do patients say about Goodheart Home Healthcare Services?
72% of surveyed patients said they would definitely recommend Goodheart Home Healthcare Services, based on 17 completed surveys. The Virginia average is 79%.
| Survey question | Goodheart Home Healthcare Services | Virginia average | U.S. average | vs. Virginia |
|---|---|---|---|---|
| Team gave care in a professional way | 84% | 89% | 89% | Worse |
| Team communicated well | 76% | 86% | 86% | Worse |
| Team discussed medicines, pain and home safety | 64% | 80% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 71% | 85% | 85% | Worse |
| Would definitely recommend the agency | 72% | 79% | 79% | Worse |
Do Goodheart Home Healthcare Services's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Goodheart Home Healthcare Services, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 78.9% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.8% |
| Preventable hospital stays during care | Same As National Rate | 12.2% |
Which home health services does Goodheart Home Healthcare Services provide, and which does it not?
Goodheart Home Healthcare Services reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Goodheart Home Healthcare Services? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Washington, D.C.-area ZIP codes does Goodheart Home Healthcare Services serve?
Goodheart Home Healthcare Services tells Medicare it serves 34 ZIP codes in Washington, D.C. and the nearby Maryland and Virginia suburbs, out of 39 in total.
- 20170
- 22003
- 22015
- 22030
- 22031
- 22032
- 22033
- 22039
- 22041
- 22043
- 22046
- 22060
- 22079
- 22101
- 22124
- 22150
- 22151
- 22152
- 22153
- 22206
- 22207
- 22209
- 22301
- 22303
- 22304
- 22306
- 22307
- 22308
- 22309
- 22310
- 22311
- 22312
- 22314
- 22315
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Goodheart Home Healthcare Services before starting care?
Ask what 'done' looks like
50.9% of patients reached the level of function Medicare expected by discharge (Virginia average 73.3%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who sorts out the medication list
71.2% of patients got better at taking their medicines correctly (Virginia average 86.3%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who helps with bathing, and how often
79.9% of patients improved at bathing (Virginia average 89.3%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Springfield, VA?
These Medicare-certified agencies are also based in or near Springfield.
- Enhabit Home Health — 2.5 of 5 stars
- Americare in Home Nursing, Home Recovery — 3.5 of 5 stars
- Greenspring Village Home Support Services — 3 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Goodheart Home Healthcare Services Medicare-certified?
Yes. Goodheart Home Healthcare Services is certified by Medicare under provider number 497649 and has been since 2009. Original Medicare pays certified agencies directly for covered home health care.
What is Goodheart Home Healthcare Services's Medicare star rating?
3 out of 5 for quality of patient care. The Virginia average is 3.5.
Does Goodheart Home Healthcare Services provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
